Question 1

What is FeedMe Lagos?

Accepted Answer

FeedMe is a specialised online grocery and fresh food delivery service in Lagos, Nigeria, focused on providing high-quality farm produce, meats, and pantry essentials directly to your doorstep.

Question 2

How fast does FeedMe deliver fresh groceries in Lagos?

Accepted Answer

FeedMe delivers fresh farm produce to your doorstep in 3 hours or less across Lagos. Except areas like Badagry, Mowe, and Epe. FeedMe's rapid delivery network ensures your fruits, vegetables, tubers, and pantry staples arrive fresh — the same day you order.

Question 3

What are the operating hours for same-day delivery?

Accepted Answer

To qualify for same-day delivery, orders are typically made between 8:00 AM and 6:00 PM. Orders placed after 6:00 PM are generally scheduled for next-day delivery.

Question 4

What types of food can I order on FeedMe?

Accepted Answer

FeedMe offers a wide range of fresh, farm-sourced products, including fruits, vegetables, tubers, peppers, oils, sauces, and spices. All produce is sourced directly from farms to ensure quality and freshness. You can shop for everyday cooking ingredients and staples through the website at shopfeedme.com.

Question 5

Which areas in Lagos does FeedMe deliver to?

Accepted Answer

FeedMe currently delivers to multiple neighbourhoods across Lagos except Badagry, Mowe, and Epe. The platform is built specifically for Lagos residents who want fast access to fresh, authentic farm produce without visiting a market.

Question 6

How do I order fresh groceries from FeedMe?

Accepted Answer

Ordering from FeedMe is simple: visit shopfeedme.com, browse the available produce categories, add items to your cart, and check out. FeedMe handles the rest — picking, packing, and delivering your order within 3 hours. No market trips, no haggling, no hassle.

Question 7

Does FeedMe have a return or refund policy?

Accepted Answer

Yes, FeedMe offers refunds for valid complaints. To qualify, you must notify customer support within 24 hours of receiving your order and provide proof, such as photos or videos of the issue.

Question 8

Are the payments on the FeedMe website secure?

Accepted Answer

Yes, the platform uses a secure online payment system to ensure that your financial data is protected during every transaction.

Question 9

Can I return perishable items if I change my mind?

Accepted Answer

Perishable goods like fresh produce and meat cannot be returned or refunded unless they are defective or damaged upon arrival.

Question 10

Does FeedMe offer cash on delivery in Lagos?

Accepted Answer

Yes, FeedMe supports cash on delivery as a payment option, making it accessible even to customers who prefer not to pay online. This is especially convenient for first-time customers who want to verify the quality of their produce before completing payment.

Question 11

How can I contact FeedMe customer support?

Accepted Answer

You can reach out via phone support or WhatsApp. They offer 24/7 assistance through WhatsApp for quick updates and order inquiries.

Question 12

What is the Seedspike/FeedMe Wallet?

Accepted Answer

The wallet is an internal credit system used for faster refunds and easier checkout on future orders without needing to input card details every time.

Frequently Asked Questions

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Frequently Asked Questions

Still have questions?

Join The FeedMe Community